Question 1

Do you accept new patients?

Accepted Answer

Yes. You can book by phone or online. At the first visit we discuss findings and options.

Question 2

Where is the clinic located?

Accepted Answer

We are at Gemeindeamt 100, 8295 St. Johann in der Haide (Hartberg-Fürstenfeld), a few minutes from the A2 exit Sebersdorf-Bad Waltersdorf. Free parking is directly in front of the clinic.

Question 3

Which area do you serve?

Accepted Answer

We see patients from St. Johann in der Haide, Hartberg-Fürstenfeld, Sebersdorf, Bad Waltersdorf, and surrounding communities.

Question 4

Do you offer emergency appointments?

Accepted Answer

Yes, we hold daily slots for pain, swelling, or dental trauma. Please call us directly.

Question 5

How can I change or cancel my appointment?

Accepted Answer

Call or email us to reschedule. Please give at least 24 hours notice when possible.

Question 6

How long does a first visit take?

Accepted Answer

Typically 30–45 minutes, depending on findings and any X-rays needed.

Question 7

Do you work with my insurance?

Accepted Answer

Yes. Please bring your insurance details.

Question 8

Do you offer implants or crowns?

Accepted Answer

Yes. We recommend options after an exam, X-rays, and a discussion of your goals.

Question 9

Root canal or extraction – how do you decide?

Accepted Answer

It depends on remaining tooth structure, infection, and prognosis. We explain pros and cons clearly.

Question 10

I’m anxious about dental treatment – can you help?

Accepted Answer

Yes. We use gentle techniques, topical numbing, and breaks. Sedation options can be discussed if appropriate.

Question 11

Are dental X-rays safe and necessary?

Accepted Answer

We use low-dose digital X-rays only when clinically indicated and based on individual risk.

Question 12

Do you offer teeth whitening?

Accepted Answer

Yes, in-office or take-home kits. We advise on duration, sensitivity, and care for lasting results.

Question 13

What should I do after a filling/extraction/whitening?

Accepted Answer

We give clear guidance on food/drink, pain control, and follow-up. Contact us if symptoms persist.

Question 14

Is the practice accessible and is there parking?

Accepted Answer

Yes. Level access with marked parking directly in front at Gemeindeamt 100; the St. Johann i.d. Haide Ortsmitte bus stop is a short walk away.

Question 15

How often should I come for a check-up and cleaning?

Accepted Answer

Usually every 6 months; for higher risk we tailor shorter intervals.

FAQs